American Staffing Association
ASA promotes legal, ethical, and professional practices for the staffing industry















ASAPro FAQs
View a short video to learn more about ASAPro.

What is ASAPro?
ASAPro, the ASA online professional development center, offers beginner through advanced-level courses, on topics from sales and business development to operations and recruiting, to aid in your professional development. You can access ASAPro courses anytime, from anywhere, by logging in to your personal account. You'll listen through your computer speakers while you watch PowerPoint presentations on the Web.

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How do I log in to ASAPro?
Go to americanstaffing.net/asapro and click on My Account/ASAPro Log-In in the gray box on the right. You may need to set up an account under First-Time Visitors if you don't already have a log-in and password.

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How do I view the course I purchased on ASAPro?
Log in to your ASAPro account and click on My Coursework. The course will be available for viewing from this screen. Just click on the Continue Training button.

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A course instructor mentioned additional handouts. How do I access those?
If you are viewing a Staffing World® 2008 course, click on Additional Resources in the Flash player drop-down menu. You can download the handouts to your desktop for printing. If you are viewing another course, contact ASA for the handouts.

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Can I use courses purchased on ASAPro for group training?
Yes. Set up a group study session with your co-workers so they can view the content with you. Gather in a large room and participate by listening through computer speakers and watching the interactive slide presentation on the Web.

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Can I purchase ASAPro courses for my staff?
Yes. You can purchase courses in bulk by buying tokens, and you can transfer any number of tokens to anyone with an ASAPro account. Once you have purchased tokens, click on My Tokens, then Transfer Tokens.

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How do I become an industry trainer on ASAPro?
Send an e-mail to speakers@americanstaffing.net to be added to the database of ASA speakers. You will receive e-mails with details on when and where to submit more information as speakers are needed.

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How does ASAPro help with my ASA certification?
Participation in ASAPro courses provides you with continuing education credits to help you maintain your Certified Staffing Professional™ or Technical Services Certified™ designation. Earn the continuing education hours you need to keep your designation current with ASAPro. Different ASAPro courses qualify for a different number of CE hours, and some count toward the employment law requirement. View the CE hours by clicking on ASAPro Course Catalog and viewing each catalog page.

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How can I correct an error I made on the CE Online Submission Form?
Send an e-mail to csp.tsc@americanstaffing.net indicating what the error is and what the correction should be. Do not reenter your submission; reentering will result in duplicate entries in your CE summary.

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I recently changed companies. How do I update my ASAPro account with this information?
Send an e-mail to asapro@americanstaffing.net or call 703-253-2020, and ASA will be able to assist you with this change over the phone.

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How do I get technical support or help with my order?
If you have technical problems or questions, contact Content Management Corporation at 888-711-1138 ext. 241 or 905-889-6555 ext. 241 (9 a.m.–5 p.m. Eastern time), or send an e-mail to support@cmcgc.com.

If you have questions about your order, send an e-mail to orders@cmcgc.com.

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What if I have other questions about ASAPro?

Contact Emily Frabell, ASA education and webinar coordinator, at 703-253-1145 or efrabell@americanstaffing.net.

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Suite 200, 277 S. Washington Street, Alexandria, VA 22314, 703-253-2020, fax: 703-253-2053, asa@americanstaffing.net
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